> For the complete documentation index, see [llms.txt](https://qtane.gitbook.io/order-edit-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://qtane.gitbook.io/order-edit-documentation/features/notification.md).

# Notification

### **Email After Order Edit**

Notify customers via email whenever there are updates or changes made to their orders. This ensures customers are informed of any modifications to their order.

1. **Navigate to the Notification Settings Section**:
   * In the Qtane OrderEdit App, go to the **Notification Settings** section.
2. **Enable Email Notifications for Order Edits**:
   * Toggle the **"Send Email After Order Edit"** option.
   * Customers will receive an email notification whenever their order is edited.
3. **Save Your Settings**:
   * Save your settings to apply the changes.

***

### **Payment Reminders**

Send a follow-up email with a payment link if the order remains unpaid after a set period. This helps prompt customers to complete their payment and reduces the number of unpaid orders.

1. **Navigate to the Notification Settings Section**:
   * In the app, go to the **Notification Settings** section.
2. **Enable Payment Reminders**:
   * Toggle the **"Send Payment Reminder After 2 Hours"** option.
   * Customers will receive a follow-up email with a payment link if their order remains unpaid after 2 hours.
3. **Save Your Settings**:
   * Save your settings to apply the changes.

***

### **Cancellation Confirmations**

Notify customers when their cancellation request is received. This provides transparency and keeps customers informed about the status of their cancellation request.

1. **Navigate to the Notification Settings Section**:
   * In the app, go to the **Notification Settings** section.
2. **Enable Cancellation Confirmations**:
   * Toggle the **"Send Cancellation Request Confirmation Email"** option.
   * Customers will receive an email notification confirming that their cancellation request has been received.
3. **Save Your Settings**:
   * Save your settings to apply the changes.

***

### **Reversed Order Edits**

Notify customers when changes to their order are reversed. This ensures customers are aware when their order has been restored to its original state or modified accordingly.

1. **Navigate to the Notification Settings Section**:
   * In the app, go to the **Notification Settings** section.
2. **Enable Reversed Order Edit Notifications**:
   * Toggle the **"Send Email When Order Edits Are Reversed"** option.
   * Customers will receive an email notification when changes to their order are reversed.
3. **Save Your Settings**:
   * Save your settings to apply the changes.